The Moderate Cancellation Policy is meant to provide a balance between flexible trip planning for Renters and the needs of Owners to ensure their RVs are making money. When using this policy, cancellations will be handled as so:
- 25% of the total cost of the reservation, plus the service fee, will be charged as a deposit. This deposit is not refundable.
- The remainder will be charged 14 days before pickup.
- A 50% refund will be issued for the unused days when cancelled less than seven days before pickup.
All cancellations are subject to the Cancellation Guidelines